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FAQ
Got a Question?
Explore detailed answers to our most frequently asked questions—covering service plans, setup, troubleshooting, and support—to ensure clarity, confidence, and a seamless experience from day one.
We offer fast-track installation—most connections are set up within 24 to 48 hours of confirmation, ensuring minimal wait time and seamless onboarding.
Our local technical support team is available 24/7. Whether it’s signal loss, slow speed, or router setup—quick resolution is just a call away.
Absolutely. Our plans are designed for flexibility. You can upgrade, downgrade, or add services without service interruption or long wait times.
Yes, we offer the latest dual-band routers (2.4 GHz & 5 GHz) to ensure wider coverage, faster speeds, and stronger connections across all devices.
We follow strict privacy protocols and use advanced encryption to keep all your personal and payment information safe, secure, and confidential.
None at all. We maintain complete billing transparency. You’ll always know what you’re paying for—no surprise costs, ever.
